About Burn Time Enterprises Burn Time, LLC. started over 10 years ago to supply homeowners with pellet fuel at reasonable prices. We inventory multi brands of premium hardwood and softwood pellets, plus different flavors of Barbeque pellets and starters. Since we don't sell stoves, we need to carry many brands so that we can offer our customers the best pellet for their stoves.
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Reviews

BB
Bee B.

03/27/2023

Provided by YP.com

BT has extremely professional phone reps and more than professional drivers. They go out of their way to explain the product and services to the customer. Fair prices and great customer service I don't understand the other negative comments.....They are open Saturdays at the warehouse only 7-1 and they have a suffield location for pick ups two days a week!

JC
J C.

09/10/2015

Provided by YP.com

I was a BT customer for 8 years and each year their customer service got worse. It shouldn't be this difficult to do business with a company, fortunately there are much better alternatives and I've found the competition to be much more affordable as well. Save yourself the aggravation and go elsewhere for your pellets.

NS
Nicole S.

03/06/2015

Provided by YP.com

Terrible customer service. They don't deliver when they say they will. They don't return calls within 24 hours per their website statement. They don't care about their customers.

More Business Info

Hours
Regular Hours
Mon - Fri:
SatClosed
Extra Phones

Phone: 860-410-0747

AKA

B T Enterprises LLC

Burn Time Enterprises LLC

Burn Time Enterprises

Categories
Stoves-Wood, Coal, Pellet, Etc-Retail, Heating Stoves
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