Arvest Bank

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CLOSED NOW - Closed

This is the worst Arvest I have been to. Really? Who writes a review about a bank? Well, when you are fed up of being treated like a piece of garbage, then it's time to type! Almost a year ago my dad died and I went to close/settle his account here. My mistake for picking the most convenient location to do this at. They could care less. There was absolutely no empathy what so ever for my loss, not that I need it from the bank anyway.

I have used the drive thru a couple times since then and the ATM, no complaints until today! I went thru the ATM to make a deposit, as normal. I put my money in and then I get a receipt back stating my money could not be returned or deposited and to see my financial institute. WTF?! Okay, I understand the ATM is serviced by a third party but it is still Arvest's responsibility to reconcile the situation. I wait in a long line for about eight minutes. The teller was unapologetic and almost made me feel as if I were an inconvenience. She told me I have to fill out a dispute with the ATM company and to go see a service rep for help. Any question I asked her she replied with, "That's why you have to fill out a dispute". A monkey could do that jerks job better then her. I almost would have rather been dealing with robots! I sit down with the service rep and she isn't any better. After a few minutes of silence I let out a big sigh and then she apologizes for the inconvenience in and insincere tone. Every question I asked was responded like a memorized response. "We [Arvest] can't tell you the time frame. Monitor your account. Check back in 7-10 days" BS, BS, BS... is all I heard. Then as I was leaving she once again in her mandatory monotone voice apologized. Take your free popcorn and shove it up your...