First National Bank

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CLOSED NOW - Opens atTomorrow 9:00am

After meeting with several banks we took out our builder's loan at FNB on Main Street BA. We were (and still are) happy with all aspects of it thus far. They took time a nd explained everything to us as many times as necessary. They also called us and followed up. Treated us average people with kindness and respect from the first meeting. We probably met at least half of the outstanding staff during this process. We are almost finished with the process and they are still answering questions for us and do not seem to mind us asking. They worked with our work schedules a time or two when we were "on our way but were going to be late". We highly recommend this bank. And a huge thank you to everyone who helped us!
3/14/2017 update. We have been in our new house for several months now. Every aspect of our builders loan & closing went perfectly. They always responded within an hour of email for money transfer. I like the fact they required the invoice to make sure the invoice matched the progress before releasing funds. That way we didn't pay the builder for something that we shouldn't. I can't think of one thing that could have been better or gone smoother. I highly recommend this bank.

This bank has poor customer service.

I have never had to wait over a week for a deposit. Also, they were very impatient and rude when I needed help with my online account.

They also put in random transactions that the customer doesn't need to see.

Nice people, very little complications with accounts, convenient Broken Arrow locations