Dunham's Sports

Write a Review262-797-9100

CLOSED NOW - Opens at 9:00am

My son & I went to Dunham's in Brookfield to by a 15 ft trampoline for my daughter's birthday. It's all she asked for & we were so excited to get it home & give it to her. Problem...it wouldn't fit in the back of my little coupe. I know...not the brightest thing I've tried to do or failed to think through. We were pretty discouraged & at a loss, but the staff there today was absolutely incredible & provided us with some of the best customer service I've ever had! Vanessa & Amya were at the front desk & didn't hesitate to call the manager Becky when there was a price discrepancy. All 3 were so polite, encouraging & accommodating. Then Darren helped us to get this monster of an item out to my clown car & did most of the heavy lifting with zero complaints & an absolute Rockstar attitude! In the end the staff assured me to not worry & that I wouldn't be the first or last customer that has had small car problems. They told me they'd keep it safe at the front desk until I could get back there with a larger vehicle, that I could just pull up & that Darren would be happy to help me get it in a vehicle again. This trip could have been a total fail. My daughter's birthday surprise could have been a complete disaster. But these young employees essentially made this entire operation possible & pleasant. I very easily could have just given up & gone somewhere else if I hadn't received such amazing assistance. These 4 angels helped a hot mess mama in a bind & I will never forget it!