Robert A. Wallock, Other

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My experience here was wonderful. I was referred here to get my wisdom teeth out and couldn't take more PTO to do a consultation first, so they allowed me to do a consultation the day of surgery. Dr. Wallock was very informative, showed me my x-rays and told me what his concerns were and what weren't concerns (regarding where the nerves and bones were relative to my teeth) and answered all of my questions before putting me under. I woke up from IV sedation less than an hour later and wasn't groggy at all...I probably could have driven but obviously they made sure someone was there to drive me home and stay with me all day. It has now been over 24 hours and I haven't even needed Advil, and I have a very low pain tolerance. In fact, bc one of my wisdom teeth was bothering me, I've had less pain after the extractions than before. Dr. Wallock even called me personally today to see how I was doing, which is rare for a provider to do - usually it's a nurse or tech that does phone calls. I'm only 1 day out from the surgery and anything could happen, but based on my experience here, I would recommend them to anyone.

THE WAITING ROOM - OFFICE - BUILDING IN GENERAL IS VERY DARK AND OUTDATED......THEY DEFINITELY NEED AN UPDATE WITH LIGHTER COLORS. OK - I WAS THERE IN 2007; MAYBE THEY HAVE REMODELED SINCE THEN....?

I WAS REFERRED BY MY TRUSTED DENTIST OF OVER 30 YEARS - AND ACTUALLY HAD BEEN THERE 15 YEARS PREVIOUS FOR WISDOM TOOTH (TEETH) EXTRACTION WITH NO CONCERNS.....

IT WAS MY VISIT(S) IN 2007 THAT HAVE ME TYPING NOW!

I SAW DR. FOR INFECTION IN UPPER TOOTH (MOLAR) - WENT ON ANTIBIOTICS

TWICE TO TRY TO SAVE THE TOOTH WITHOUT REMOVING IT (APPRECIATED THAT) - BUT FELT HE NEVER REALLY LISTENED TO A MAIN CONCERN OF MINE.

I HAD THOUGHT MY CHEEKBONE HAD BEEN BROKEN A FEW MONTHS PREVIOUSLY RUNNING INTO A DOOR! HE JUST BLEW ME OFF.....I TRIED TO

GET HIM TO DO XRAYS OF MY UPPER JAW/CHEEKBONE AT BOTH VISITS & WAS

NOT TAKEN SERIOUSLY. HMMM.... SO - WE EVENTUALLY PULLED THE TOOTH.

FINE - NO PROBLEMS - BUT MY UPPER GUM WAS STILL INFLAMED. SORE &

TENDER, JUST AS IT HAD BEEN BEFORE I EVER SAW HIM. NIGHTMARE!

LET ME TELL YOU THAT I WAS A FULLY-INSURED FULL-TIME WORKER WITH AT&T AT THE TIME - BUT WAS LAID OFF SHORTLY AFTER. WITH NO DENTAL INSURANCE-- AND MY OWN STUBBORNESS--I NEVER WENT BACK THERE AGAIN. MY COMPLAINT IS THAT THIS DOCTOR DID NOT DO ANY FOLLOW-UP XRAYS AFTER MY TOOTH WAS PULLED. I DID MAKE A FOLLOW-UP CALL WITHIN

TWO WEEKS BUT AGAIN WAS TOLD MY PROBLEMS WERE NORMAL. I HAD

SWOLLEN GUMS AND A LUMP, WAY UP OVER WHERE THE TOOTH WAS YANKED. FOR ALMOST THREE YEARS - ALL THE SAME!!!

**TWO MONTHS AGO I WOKE UP WITH 2 PIECES OF BROKEN TOOTH, BONE,

ETC IN MY MOUTH. FOREVER I HAD BEEN PUSHING DOWN ON THE SWOLLEN GUM TO DRAIN THE ABCESS - ON A WEEKLY BASIS - AND NOW I FINALLY KNEW WHAT WAS CAUSING IT!!! THE NEXT DAY ANOTHER PIECE OF TOOTH CAME OUT.....I HAVE THEM ALL SAVED IN A PLASTIC BAG FOR PROOF!!!

WHY CAN'T A PROFESSIONAL DO AN XRAY AFTER AN EXTRACTION TO ENSURE NOTHING WAS LEFT BEHIND? MY INSURANCE WOULD PROBABLY HAVE COVERED IT - AND IT WOULD'VE SAVED ME ALMOST THREE YEARS OF TOOTHACHES, HEADACHES, AND SINUS PROBLEMS....A LOT OF PAIN!!



So, I do not recommend this Doctor! He was rushed and not really listening to me as a patient. If there were xrays done BEFORE my tooth was pulled; maybe it could have been prevented. AND - if had done xrays after my tooth was pulled, maybe I would have been saved a lot of pain!! AND I wouldn't be telling all of this to YOU!!!