Cox Communications - Headquarters

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I am not even sure how to start this, my boyfrend has been handling the problem I told him I do not want to deal with it because it is too stressful for me to deal with it due to my PTSD and not being able to handle stressful problems.

Today while cleaning my house I noticed a guy in a cox truck staring. into my house from his truck. After taking out the trash, and putting stuff out on my patio this man got out of his car and came to the door. He asked for the modem that he or someone left. I told him that my boyfriend went into the office because our internet that we pay 100 a month for isn't working again, that he needs to come back after 600 because my boyfriend doesn't get off until six and home until 620. This man went back into his truck in front of my house and watching me once again, CREEPY SCARY STALKER! I had asked him to leave he didn't.

I called my boyfriend who once again left early from work to due with this guy. Now I have locked myself in my own damn house with your WORKER out in his car watching me and everything I do. After spending 20 minutes this guy finally calls my boyfriend and lets him know that he is waiting for him to get home. My boyfriend tells this cox worker that we will return the modem tonight at the store and that he needs to leave the property. This guy leaves, but to were we cannot see him.

We get in the car, and turn the corner and THERE HE IS STILL HERE, AFTER WE TOLD HIM TO LEAVE! When we call the CUSTOMER SEVICE DEPARTMENT, we there told to call the police and they would send a EMAIL TO THE TEC department to let a manager know.

Now I do not feel safe in my house, I do not want to be home, I am looking to see if he still out there watching me. I have pictures of this guy in his truck with his lic and truck id #

This is horrible, I cannot believe cox runs a company that! My boyfriend is trying to calm me down, and we are still waiting the 48 hours for a manager to call us to deal with this. THIS ISN'T RIGHT COX!





This is BS. I am still WAITING FOR A MANGER TO CALL ME ABOUT THIS NOT MY BOYFRIEND. Thanks to your tec I had a full blow PTSD attack last night. I want someone to contact me about this!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!