Wings Over Brookline

Write a Review617-264-9464

CLOSED NOW - Opens at 4:00pm

What more can be said, great chicken, ribs&sauce for all tastes
It's close to my house, the food has great texture and an aroma that makes my mouth wet
Just thinking of it,now you've done it!.

I would not recommend to go here as I was discriminated against in retaliation by asking for my correct change after the same cashier shorted me on two consecutive occasions. I waited close to an hour for my food that the employees never intended on making. I wrote to corporate via the Wings Over website and received a response the same day with only an apology and offer of a gift card (which I have yet to receive and it's been over a week since the incident.) I also filed a complaint with the Better Business Bureau and Wings Over Brookline has yet to respond (that too was over a week ago.) I was not interested in any type of gain from this experience only an apology, EXPLANATION, and guarantee that it would never happen again because I patronized them on a weekly basis and all I've gotten so far was an apology via e-mail from the corporate president, Bill Savin. The e-mail that I received shows that my complaint was forwarded to the Wings Over Brookline store manager, Harry, but he has yet to contact me with an explanation, apology or assurance that this will not happen again. I am currently in the process of filing a civil rights complaint against this company for not serving me in retaliation for asking for my correct change. Wings Over Brookline may have good food but they do not care for their customers enough to respect their feelings. They do not value "regular" patrons and that is why I will not return. I never looked at any of their employees as kind or customer service oriented but blatant disrespect and mistreatment is intolerable and that is why I chose to take it to this level. NOW RUN & TELL EVERYBODY!!

The cashier who stole from my change on the two occasions was Mani and I have yet to even receive a call or e-mail letting me know that he was "caught red-handed," disciplined, or terminated for doing this. So, BUYER-BEWARE!