Raymour & Flanigan Furniture and Mattress Store

Write a Review718-513-7382

OPEN NOW - Closes at 6:00pm

Service is ok

I recommend this store because the salespeople treat you like a person first and then a customer. Unfortunately, my couch didn't fit inside my elevator and it had to be returned. There wasn't a restocking fee. Money was refunded immediately and the store tried very hard to find something else for me. I recommend this location for shopping.

Your associates hung up on me twice. I called asking for your store hours for the week.How rude can you be? How disrespectful can you be? The so called "second girl" said that different associates are hanging up the phones!!!!!!! I do not believe this. She sounded and acted identical as the" first girl". One of yhe correct ways to manage a store is public relations. There needs to be team work and proper disapline when dealing with consumers. Perhaps this is one of the many reasons your store/stores are closing. I plan on shopping elsewhere and informing friends/family/public acquaintances of the same. Enough is enough. How many times can a customer take your abuse. Not only today, it has also happened in the past. It is time to let you know where you stand in the public eye. No rating is worth the rating; however, this will not complete itself util I "rate it."