Zipcar

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This is the EXACT same experience I have had multiple times at the Union St Zipcar (Between 6 and 7th). Missing cars, rude staff. Zipcar turns around and says sorry, do you want another car and offers a pitiful $50, but its TOO LATE by that time. Its a missed flight, a missed dinner, and most importantly missed time. Worst location ever? There appears to be a competition for that title.