Brooksville Veterinary Clinic

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OPEN NOW - Closes at 5:00pm

I brought a kitten in to be checked for an injury. The tech was extremely rude. It is the third of the month. Unfortunately, I just got through paying my rent(1,000.00), car payment(488.85), insurance(270.60) and utilities(286.65). So upon calling them I asked if they could help me out. I borrowed the exam fee from a neighbor to make sure this kitten was okay. The tech proceeded to talk about me in the hall when I said I couldn't afford a vaccination today. They IMMEDIATELY assumed this kitten was over 17 weeks old! And wouldn't see him unless I applied for care credit and got the shot. While they were out of the room I called another vet explaining the teeth in the kittens mouth and that the kitten wasn't more than 2lbs when I brought him home. The office I called assured me this kitten should only be 12-13 weeks old. When the tech came back in and I asked how they can just assume he is over 17weeks of age, I received more attitude. It seems to me that the office was more concerned with charging me more money, by making up he's over the 17 weeks than just checking his injury. What saddens me most is I brought my puppies into this office a few months ago and I loved the vet. Even referred several friends. I was on track to switch my other dogs to this office. But unfortunately now I won't be. I have never been treated so disrespectfully in regards to my financial situation. And was considerably offended when care credit was suggested to pay for a vaccine! I vaccinate all of my animals and provide all the care they need. I'm not sorry nor ashamed that I successfully paid all of my bills and have no money left over. And after I stated I could not apply for care credit continued to pressure the matter. I've applied in the past and couldn't get it then for myself....Im so disappointed in this experience. I walked out. And I am seeing the vet I called while in the office.
My response below was after they replied to my google review stating I told them the kitten was 17 weeks of age and that was how they documented it....which NEVER happened

***Response to clinic***
I never stated the kitten was 17 weeks old! I told the your staff member at the front desk I didn't know his exact age and that he looked to be 7 weeks old almost 3 weeks ago when I rescued him from a dog trying to bite him. And that he was less than 2lbs in weight when I brought him home. So I am certainly confused on how it's documented that I said that, when I in fact did not. Your tech told me he was 17 weeks and I said that it wasn't possible. Kittens can not even receive a rabies vaccine until they reach 14 weeks of age. And he has an apt on 7-13 for those vaccines at petluv. Irregardless of this situation we traveled to another vet's office in springhill who confirmed he was infact no older than 12 weeks of age and that he can not have a rabies vaccine for another 2 weeks who glady examined him and prescribe us what we needed. And when I told them about my experience this morning was shocked. I fully understand the need for vaccines as all 5 of my animals are utd and well vetted. And not taking responsibility proves to me my choice in leaving was valid. I will be leaving several more reviews where it's applicable. I sincerely hope no one else has the misfortune I had this morning with your business after today.

This is a one Doctor Veterinary clinic, it seems to us her assistants do what other Vets normally do. Appeared to be in a hurry and we were very unimpressed with the services she provided. Can not recommend this Clinic.

I love Brooksville Veterinary Clinic! My poor dog Bette was miserable due to a flea allergy, and the sweet caring Dr and staff fixed her up immediately. The cheerful compassionate people, the bright, clean waiting room and short wait time were just great, but the care my Bette got, along with the Dr and staff patiently explaining things to me, and answering my many questions, made it a great experience for us, not to mention the affordable prices. Thank you, thank you, thank you!!

We have been taking our pets - dogs and cats - to Brooksville Veterinary Clinic since we moved to this area 12 1/2 years ago. Drs. Young and McNutt are professional, knowledgeable, friendly, responsive, and caring, as is the entire staff at the clinic and they treat their "customers" as they would their own pets. They take time to explain and answer your questions and offer common sense solutions to various problems. We are so very pleased with the clinic and would highly recommend them to anyone in the area. Ellie and Dennis Foley