Hastings Automotive

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I dropped my car off here in Brunswick GA bc my car is under warranty and they are listed as in network repair facility. Underneath my hood there's was a high pitched squeaking noise when I turn the wheel. The worker at the repair shop told me it was normal. But I told them its never done it before since I purchased the car in October 2020. He then proceeded to tell me that it's nothing wrong with the vehicle and I would be responsible for any associated labor costs. I reluctantly left the vehicle because I feel they may try something shady.

I contacted the warranty company and they immediately advised me to take it to another facility bc they wasn't conducting business properly and he will be reporting them. Went to pick up my vehicle immediately and took it to a facility that actually test drove it to hear the noises in question. They told me that it's most likely a problem with the power steering pump or associated components..not normal operation to be squeaking. Advice: Go somewhere else..very unprofessional and rude staff