Buffalo Party Rental
1999 William St, Buffalo, NY 14206
Reviews
10/24/2012
Provided by YP.comI do not recommend Buffalo Party Rental. I rented chairs for my wedding ceremony and was very unhappy with the service I received. One week prior to my wedding I received an email from one of the employees saying that because the venue had stairs, I would be charged an extra "carry" charge fee of 20%. This was never specified in the original contract or invoice. On top of that, I was already being charged a delivery fee. Then three days before my wedding they called me and said that the 20% carry charge fee was for each day they had to carry the chairs...so both drop-off and pick-up...totaling 40% extra in fees. I tried to speak to the manager, but conveniently for them, he was always "busy" or "not there" when I called. The way they handled the fees was incredibly unprofessional. I would not recommend this company to anyone.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat: - Extra Phones
Fax: 716-895-4324
TollFree: 800-836-3173
Phone: 716-812-0818
- Payment method
- all major credit cards, check, amex, discover, visa, master card
- Neighborhood
- Sloan
- AKA
Just in Case Party Rental
- Category
- Party Supply Rental
- Other Information
Parking: Lot, On Site, Free
Wheelchair Accessible: Yes