Leaps N Bounce
4401 Bryant And Stratton Way, Buffalo, NY 14221
Reviews
05/05/2014
Provided by YP.comTerrible Customer Service, Dirty, and unsafe! Kids were getting hurt in front of staff with no help. Staff were eating and drinking on the floor. They told my 8 year old niece to get off the bouncers due to her height, yet they allowed a very pregnant woman on to help her child jump for 2 hours. They did not check the children to make sure they were with the right parents. Anyone could walk in and leave without paying. We walked in the door with no acknowledgement and left with no acknowledgment. Great if you are looking for a free place to jump. Good thing we were with a party. The odor of mildew was awful for allergies. Too many children not enough staff. Very little parking! Good Luck with your Business!
We are sorry to hear about the unfortunate experience that you had at Leaps N' Bounce. Many of our regular customers return for the just the reason of cleanliness and safety as compared to our competitors. Our busiest times are during the weekends and it can be slightly expected that some children will shed a tear because accidental collisions with other children while bouncing. One of our inflatables is available for children that is under the height of 48", your 8 year old daughter may have been over the height requirement. We do allow adults into this inflatable as assistance for their toddler but not to bounce. We do monitor the entrance and exit way by keeping an eye on the door at all times. We have never had a child wander out without their parent. We are sorry that we did not acknowledge your arrival or exit from our establishment. In regards to parking, there is ample parking around the center. There is the large 500 car parking lot adjacent to our building and also a large parking lot across the non-busy street that we are located on.
02/14/2012
Provided by YP.comI take my kids here all the time. It's a great place for them to expend some energy. If you go on a weekend, expect it to be busy but the kids still have a blast.
More Business Info
Children's Party Facilities, Bounce House Rentals, & Indoor Playground
- BBB Rating
- Hours
- Regular Hours
Mon Closed Tue - Thu: Fri - Sat: Sun: - Services/Products
- Pawsenclaws, custome bear makers
- Brands
- info@leapsnbounce.com
- Payment method
- master card, check
- Location
- Serving Erie and Niagara counties
- Amenities
- Will deliver, setup and remove your inflatable.
- Associations
- Clarence Chamber of Commerce
- Categories
- Dance Halls, Ballrooms, Banquet Halls & Reception Facilities