Venus Greek & Mediterranean

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CLOSED NOW - Opens at 11:00am

I was on the phone with this occurred. Come and check out Venus your self and don't listen to people like that lady who wrote that comment. She started cursing all employees and used racial remarks towards everyone. We actually called the cops and had her escorted out. And was demanding her money back after the salad was made. We make out living out of this last thing we ever want is to make a customer unhappy. But she wasn't a customers and I wish she would know how to treat people once again and not have her husband go and throw food on their face and curse them. Keep this person away from you business please.

This place is the worst restaurant in western new york!! My husband and I decided to stop in and get a salad for dinner. After waiting about a half hour for a salad we found a long black hair with blond on the end of it. We brought the salad back up to the counter and told the girl (with the black and blond hair) that we found a hair in our food. She took the salad from us and went in the back, she then came back and said "show me the hair!" Well, it was obvious she already removed it. My husband and I then requested our money back. This request sent the "worker" over the edge!! She began screaming at us and said for us to take our salad and GET OUT! She then proceeded to call the owner on the phone while still being rude to us. it got so out of control that I called the police. After the police got there she then decided to "offer" to give half our money back and the police said it really was a "civil matter" so to take half the money and take them to court for the rest. I would NEVER waste my time in court for 8 dollars BUT I have never been treated like this in my life. And just a side note...this place is filthy. They break NYS health codes with leaving the door open and letting bugs fly in and out along with not wearing gloves to prepare our food. I just wish the owner wouldve told me how hard up he was for cash! I wouldve donated 8 dollars to the place. Also beware.....this same owner owns a slice of italy on main street across from the Steer. If his greek restaurant is like this Im sure the italian one is too!!!! I have notified BBB as well as the health dept! STAY AWAY!!!!!!!! I gave one star ONLY because they wouldnt let me give them zero!!