CarMax is America's 1 used car retailer. Whether you're buying a car or selling your car, we've got you covered. We've been revolutionizing car buying since 1993 with our no-haggle prices, no-pressure shopping experience, and wide selection of vehicles. We stand behind our used cars with a 5-Day Money-Back Guarantee, no questions asked. See your local CarMax for written details. Visit carmax's website to explore more than 40,000 vehicles at our 160+ CarMax locations nationwide. Is your dream car at a CarMax across the country? No problem! You can ship a car from one CarMax store to another, with no obligation (fee may apply).
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RR
Rider R.

04/20/2016

Provided by YP.com

This place is a joke, I've never been so insulted in my life. My husband and I came in for an appraisal and before we went we did some research. We knew the value of our car was between $9000-12000, so we were expecting just a little under $9000 from carmax. We sat with the salesperson after we looked around the lot then came back and waited for them to finish. After 20 or 30 minutes the salesperson goes through it and tells us everything was in good shape for the year and interior and exterior was really good and that overall it was a great car. He then proceeds that they had a "GREAT" offer for us and that the amount they will buy the car from us was $3000! Seriously, my husband and I were offended by that, we looked at each other and laughed! We had our 2004 infiniti qx56 appraised with 129,000mi. If you look anywhere else the car is going for way more than that. Never using Carmax again and won't be referring anyone either.

More Business Info

Hours
Regular Hours
Mon - Wed:
ThuClosed
Fri - Sat:
Sun:
Payment method
discover, debit, master card, visa, amex, cash, check
Categories
Used Car Dealers, Appraisers, Used Truck Dealers
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