Kaiser Permanente Sugar Hill-Buford Medical Center

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Wonderful visit from start to finish! Caring staff, and my doctor was awesome!
I arrived for my appointment a few minutes early, and waited about 15 minutes to be called back. While I waited to be called, I watched the front desk, and nurses interact with the people in the waiting room like old friends, it felt so welcoming! I even saw a worker come out to help a lady who she saw hadn't been called back in a while, turns out she was just waiting for her hubby.
When I got called back, the nurse was so warm and funny, and made me feel so comfortable with a huge smile and even offered to carry my bag! What?! This is great service, people.
My doctor was so kind and listened to me the whole time, made sure she covered all my concerns, and chatted with me through the whole exam, she was awesome! They even have a lab, an x ray department, and a pharmacy here!
To the grump complaining: you ONLY waited 15 minutes past your appointment time, and you are assuming they're not busy because the waiting room wasn't full? Maybe they are just good at getting folks back To see the doctor - I routinely waited an hour+ to see my old doctor, and the old staff were cold and distant, then afterwards I would have to go somewhere else to get blood drawn, and pick up my prescriptions.
Urgent care means you can walk in without an appointment, not that the doctors here can't address your illness - you didn't understand that, so you assumed the worst, and wrote a bad review. If you assume the worst in every situation, you will always be disapponted.