Honda of Burleson

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Jim Waycaster took good care of me when I purchased a car from Honda of Burleson. Great customer service and they did what they said they would do. I will return in the future when it's time to buy again.

Buying a car from them was super easy, now getting the car looked over and fixed was a nightmare! We had been there three times in the past four months for the same issue that it had not been resolved yet, poor customer service, lack of communication and a totally unacceptable lack of responsibility... It is like everyone there is saying " not my fault"

Finally, a car buying experience that didn't make me want to pull my hair out. I commuted from Dallas and checked out Honda of Burleson because of its high Google ratings and "Lifetime Powertrain Warranty," and to my surprise, the dealership was everything people claimed it would be and more. The people there were extremely friendly and helpful, which these days is hard to find at a local car dealership, and I was given a much better price on my new Civic Hybrid than I had ever hoped for.

Before driving to the dealership, I called about a used vehicle I found online. On the phone, I was told there were no mechanical issues, that there was only one owner and that the price was $2,900. Because of this (what I was told) I drove over there the next morning (took over a hour to get there). When I arrived, I found out that there was actually three owners, that the price was actually $3,995 and that there was a mechanical issue that would take $900 to fix. What a waste of time. I had to drive a hour each way (there and back) based on their lies!

Would not recommend them to anyone!