Rats N Snakes

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You have that turn kourtney kid working there he knows nothing about fish. Will not shop there.

I've been a customer since they opened the store. I do find it busy when I'm in there, which tells me that business is good because they treat their customers right. One reason is because the staff is always helpful and friendly. They are enthusiastic about their job and always have a smile on their face. Another reason is because they keep a nice selection of products that any pet lover would want for their beloved pet(s). After all, it is nice to see a variety of choices when I look to purchase an item. Finally, the staff at Rats N Snakes are knowledgeable and honest about all of their products. That helps me select which items are best for my reptiles so I can give them the best care. I'm definitely a satisfied customer!

If you are looking for honest people that will care about your needs vs your wants, then Rats N snakes is the store for you. Paul, his wife, his father and Lori do not look at this buisness as just a job, they really care about their animals as well as their customers. They are very friendly. If anyone has been in the store and feel that they have been treated poorly, then I guarentee you, it wasn't intentional. This is a very clean store and they have a great selection. I recommend Rats N snakes to ANYONE! My family enjoys just browsing and chatting with the staff. If you haven't been to Rats N Snakes, you are missing out!! Go check them out!

Absolutely wonderful place! We have been there many times. From the first day they opened Paul and his staff have been more than happy to explain the various pets to us and show us what we needed. There are days that the place is jammed packed with customers and the staff is too busy to chit chat but we are never ignored, never treated like we don't matter. We've purchased quite a bit from Rats N Snakes and will continue to do so. No matter if we are just looking (gawking at all the awesome reptiles) or actively buying we are always treated with kindness and patience. Rats N Snakes Rocks!

When it comes to being a business owner, word of mouth means more than any other form of advertisement. I firmly believe that we often find it easier to voice our displeasure and complaints than to speak up when we have a pleasurable experience. Fellow consumers, I’d like to share some of my experiences with Rats N Snakes.



I, having no knowledge of reptiles, entered the store to look because I have a 7-year-old son who was begging for a frog. We were greeted with a smile and welcomed to the store. We took a look around and then asked a few questions about frogs as I explained my son’s desire to have one. Paul spent a lengthy amount of time explaining the pro’s and con’s to me. He made suggestions and we left the store some time later. We didn’t spend any money on that day but we came home with something that is difficult to find most days: honesty. You see, Paul could have sold me the first frog my son wanted and all of the accessories, too, if the almighty dollar was the only thing on his mind. However, he spent the time helping me as well as my son understand reptiles and gave us some things to think about. I told everyone just how honest Paul was and how much more respect I have for him and his business. He genuinely cares about his reptiles, amphibians, and other animals in his store. That is something you can’t find at your everyday pet store.



Honesty is an excellent quality for any business, and speaking of quality, that is important, too. Rats N Snakes has a large selection of quality reptiles for people to choose from. I’m always amazed at the beautiful colors and amazing selection when I am in the store. They carry a great selection of everything you need to spoil any new member of your family. Rats N Snakes also has a knowledgeable staff that happens to be reptile enthusiasts, too. I am now reptile enthusiast and we have an African Fat Tailed Gecko as well as a Fancy Leopard Gecko. I recommend Rats N Snakes to everyone. Before you stop by, I must warn you that they all happen to be crazy! Crazy about their animals and crazy about their customers!

Love love love! Any time I've gone in, the staff and owner have been more than helpful. More often than not the store is super busy but if you have patience, which apparently is something lacking with the people who wrote the other reviews, the staff is always willing to help and provide any information or help thats needed in making an informed buying decision or proper care advice.

Unfortunately, I have to agree with customer number 1. I visited the store and won't be back. I had some legitimate questions about exotics and the owner acted like he didn't have the time. The guy is quite arrogant and it shows. Keep running your business like that and you will run off potential customers. You had an opportunity to educate me, but you acted like a jerk and lost my business. I'm sure you do what you want for the community, etc. as it suits your needs to make yourself look good when you have the time. If you would have invested 10 minutes of your day to talk to me, I was prepared to spend $1000 and would have been back. I would have given you a good review and told my friends. Oh well, you blew it.

In response to the customer that said it sucks. This store is the only one of its kind within a hundred miles of this area. The owner and every employee that i have dealt with has been very knowledgable in every field i have inquired about. You must be a "pet shop" regular and dont have real knowledge of exotics. I bet you frequent places like Noahs Ark and so forth. While these other stores are fine for what they are they couldnt even begin to touch the expertise and community involvement that Rats and Snakes is involved in. I wonder how many children and their parents have been educated about reptiles, amphibians, mammals, arachnids and other exotics as well as fish and birds. These are just some if the examples of the things that I learned On a field trip with my son to they're store. Never been on a field trip to any other pet store in middle Ga. Dont think its ever been offered but thats another story. I also can tell you that every time Ive been in any other pet store they just wanted my money. The Owner Of Rats n Snakes took time to educate my son and recomended different programs ind organizations he could get involved in to further his education in his area. Never got that anywhere else either. I will return and continue to enjoy this store. If you dont like something because of personal reasons just say so but DONT LIE. This is a GREAT store and GREAT employees. Signed Very satisfied customer JOHN JACKSON and FAMILY