Cold Control

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1) my walk in stopped working and CC came out to fix it.

2) CC lowered fan speed while there; they couldn't find anything wrong w/cooler & it started running again while they were there

3) Pat/Owner ranted to me bout the dying florist industry on several occasions-really uncalled for & very annoying

4) My cooler stopped working 2 days later & I called CC again. This time I got the "technical" lecture & Pat said you just need to trust me. He felt that I must have contamination in my line causing the cooler to stop working.

5) CC couldn't get back out in a timely manner so I called another refrigeration company.

6) 2nd co. found timer on & said that was why it wasn't running (CC tech put it on) & he noticed the fan speed had been lowered & said he couldn't in good conscious leave it that way; it's VERY BAD for the cooler & would cause more problems

7) Got BIG bill from CC

8) sent 3 pgs of documentation to Pat & stated I didn't think charges were appropriate

9) continue to get bills