O'Reilly Auto Parts

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Terrible. I will never shop here again and I buy a lot of parts. I ordered a part at 1:30, they said it would be in at 5:00. I went back and there was a new crew on hand and clueless as to what I wanted. The girl was rude rolled her eyes and was gone into the back for quite some time before I left. Drove back into town the next day for it only to find they never ordered it and rather than an apology I was kicked out of the store while having obscenities shouted my way. Unreal, I just wanted some parts. I have never been treated like this by a vender. I could have chosen many ways to get the parts such as the internet or Riebies but wanted the parts when they said they would have them. Fine they made a mistake, but to scream at me and kick me out rather than rectify it is just the oddest thing I’ve seen in a long time. I will never go back and would love to tell the owner why. Incredibly bad service.

O'Reilly's in Cameron Park is my 'Go-To' automotive parts store. I'm not a gear- head, but I am building a hot-rod pick-up and I work on both family vehicles and friends cars. The staff here is knowledgeable and are often familiar with a problem I'm experiencing. When they suggest a solution, I've found they're usually right. They're also courteous friendly and treat customers with respect. Aside from special offers, there is no attempt to up-sale me with things I don't need. When a part isn't in stock, they'll order it, the normal turn-around time about 24 hrs, Less if I ask for something early enough in the day. When they can't help, they are quick to point me to resources that can. The store is clean and well-lit, easily accessible, and is chock full of a broad range of accessories, and car care products. Occasionally, I'll find a better price on a given item, but as a rule their price on the same product is lower than competitors. .Kudos to the management and the staff. Tim Turner

The service at this store is terrible. I called in a part and they said it would be ready by 2:30pm. I arrived at 3:30 and they said the part still hadn't arrived. I waited until 4:00 for the next delivery, and at 4:00 they said the delivery wouldn't arrive until the next day. Needless to say I was mad. The service here is bad. Buy your parts online. Don't even waste your time with this store. They are completely unprofessional.

the place to go if you need parts for you vehicle they are close to home