Canandaigua Motorsports

Write a Review585-394-4030

CLOSED NOW - Opens at 10:00am

DO NOT GO HERE! I brought my bike to them to have the carbs cleaned and my initial quote more than doubled. During that part of the service it was there from 7/30-8/13. When I picked it up and drove down the road the bike broke down. I called for them to come tow it back and they swore they test drove it and it was fine, making me feel like an idiot. They kept it there to look at and it wasn't until 8/24 that it was finally "fixed" according to them. I drove it to Vermont and back shortly after and knew something was still off because the bike was idling at 4000 RPMs whenever I'd stop but they swear it is an unrelated issue and will not fix what they already started. Funny thing is that in the repair order it states "Found the idle to be high - 3600 to 4200 RPMs. Inspected the carb assembly for air leaks. Found air leaks at the intake boots, cylinder side…" SOUNDS RELATED TO ME. It will cost you an arm and a leg at this place because the labor hours alone add up since they aren't sure what they're doing. To add to it, not only had I purchased this bike from them in 2006 but I mistakenly purchased a new bike from them just weeks before this whole mess. I regret having given them my business.

Do not shop here! Not only is the owner incompetent, but he's rude. The lady who does he paperwork acts like it's such a hassle. The techs and sales people are great, but the bikes are over priced and the owner tries his hardest not to compromise. He gets horrible reviews from past customers with the different bike brands, you should check those before you buy from this particular dealer. I've also heard the employees yelling at each other from the offices. They don't even bother shutting the door. I won't ever walk into that ship again.