Lindseys Nails & Spa

Write a Review585-394-3338

CLOSED NOW - Opens at 10:00am

I brought my mother-in-law here last weekend. Sadly, I can't say a single good thing about this place.

They take appointments but I don't know why. They are half an hour or more behind schedule. Our appointment was for 1:30 but we didn't get done for close to two hours. She got a pedicure, I got a manicure but most of our time there was spent waiting on someone to be available for her pedicure.

They were unfriendly, which should have been enough to turn around but we didn't. I was hoping the end product would at least be worth it. What a mistake.

For $33 (plus tip; my mother-in-law is way too giving), I got such a low quality gel manicure that when I went in to show them how badly the gel was peeling, they denied that it was even possible that I'd had them done the previous weekend. She said, and I quote, "That looks like it was done two weeks ago." Yes, that was my point. Them calling me a liar aside, their acknowledgement that it is quite bad should have spurred them to act. It did not. These people don't stand by their services, obviously for a reason.

They asked who did my nails, so I said the gentleman had. He looked at my nails for a split second and then walked away without uttering a single syllable.

I asked if they could fix them for me, they said no, I'd have to pay them to do it all over again. "You can pick another color and we'll do it again."

The experience itself wasn't even pleasant. They don't pay anyone to answer the phone so if you're lucky enough to have your nails done during a busy period by the gentleman sitting by the phone, your manicure is interrupted every few minutes as he turns away to schedule more appointments than they can handle. Which I am sure they know is behind a drop in the quality of their work.

If they had been willing to work with me instead of implying I am a liar it would have been fine. I understand it's rough when you're busy but a total denial of culpability followed by a greedy grab for more money is shameful.

Good job! Very friendly staff and clean environment. Would recommend to anyone looking for a relaxing time.

Love Lindsey's! Very relaxing and super clean! Very spacious and not cramped like many salons. Techs do a great job!

Absolutely love my nails! Very relaxing- did a great job. Definitely will be a return customer!

So glad to have someone do a great job on my nails again. Very pleasant atmosphere.

great nail techs. Great atmosphere. Friendly and relaxing!