S M S Auto Fabrics

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BAD EXPERIENCE WITH SMS FABRICS. I ordered 3 yards of auto upholstery fabric after they sent a sample that basically matched the original upholstery fabric. When I ordered the fabric, I inquired whether the fabric was in stock and was assured that it was. My credit card was charged immediately for over $300. Two months later, I had not received the fabric and tried to call to inquire about the status. Impossible to get through to anyone except the order taker. I sent an email and received a response from "Doug", that there was a delay and it would be shipped by the end of the week. Two weeks later, still had not received the fabric and sent another email. Received a reply that the order would be shipped the following day. Received three yards of the wrong fabric with a large run defect through the entire length of the fabric. My upholstery shop took a look at the fabric and indicated that it wasn't usable due to the defect and it was obvious to whoever shipped it out. He indicated that businesses like SMS, who engages in fraud, pick up reject material for pennies on the dollar because of the defects. He also indicated that a straight up company would inspect the fabric, inform the customer of the defect, and work with the customer to find a workaround with extra yardage, etc. SMS will not do this. They will simply ship the defective goods, keep your money, and laugh all the way to the bank. This is the most dishonest, criminal organization I have ever dealt witH. I wasted over $300 and three months of my time dealing with this crook. I would advise that unless you can actually inspect and pick up the goods in person, you should avoid SMS Auto Fabrics like the plague. Life is just too short to deal with thugs like SMS fabrics... Be kind to yourself, find another supplier.