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Reviews

T
tom.gin.5

07/15/2012

Provided by YP.com
Totally DISHONEST repair place...

Totally DISHONEST repair place. They are dripping with sly slippery manner. I dropped off bags with a lifetime repair warrenty - they said my defective wheels were not covered and they had to call for approval? WHAT!? They wanted $55 to fix 2 bags? I said call for approval - it must/should be covered! He called back in a week and said "good news" ... the bags were DENIED coverage by Atlantic but he lready fixed the bags (WITHOUT APPROVAL FROM ME) and he would only charge $45! WHAAAT! ? He is trying to TRAP me into paying for a covered repair? Manipulative and sneaky - dishonest - DO NOT DEAL WITH THEM!!!! They think no one will find out what they do. I am going to report them to every agency - and warn everyone I ca find about thier dishonest behavior!

RN
Rick N.

12/03/2011

Provided by YP.com
Avoid getting your luggage rep...

Avoid getting your luggage repaired here- don't walk, run away.

Excuse after excuse -. 12 weeks and they did not do anything at all.

Called every two weeks and got a different excuse. This was brand new luggage used only once - so getting parts was not an issue.

Finally went and picked up my luggage and there were two customers ahead of me also pulling back their luggage from them. Manufacturer sent part to me in 3 days!

M
miralda

04/06/2011

Provided by YP.com
I had my suitcases handle to b...

I had my suitcases handle to be fixed there & he promised it will be ready on time, i went the day before my trip to pick up the luggage, they didnt even touch it, he was gone send me back & ask to come back tomorrow & he wouldn't even promise to be ready!..I picked up the luggage to take it somewhere else, which meanwhile i noticed it started working :)



Terrible customer service, he wouldn't even say sorry, rude & arrogant, I will never go back there!

J
juniewheeler

08/25/2009

Provided by YP.com
GREAT SERVICE

I HAVE BEEN USING THIS BUSINESS FOR APPROX 4 YEARS NOW. CONSISTENTLY EXCELLENT SERVICE & WORK.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
Extra Phones

Fax: 818-887-4625

Payment method
visa, all major credit cards, discover, amex, mastercard
AKA

Fallbrook Luggage and Shoe Repair

Categories
Shoe Repair, Leather Cleaning, Leather Goods Repair, Luggage Repair, Shoe Dyers
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