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D
dustyrosecanyon

08/07/2013

Provided by YP.com

The nursing staff at this "Five Star" home is a nightmare, particularly a nurse named Cheri, who lets her 12 year old daughter dress in a doctor's coat while the elderly patients treat this child as though she's a doctor! The night nursing staff has seemed disrespectful and lazy at various times. The attitudes of staff are many times completely different when they realize someone is there and watching. Honestly, if THIS is the Five Star living they tout, I'd rather die.



Physical Therapy, Occupational Therapy, transport staff, and Medicaid Admin staff is wonderful, the patients are incredibly touching but the nursing staff are discouraged from revealing too much about the patients to their families. I did not however blame the nursing staff as they seem to be more than afraid to discuss any physical or mental complications due to fear of reprisals from above.



The food is downright AWFUL. Numerous things stolen or gone missing and little to no response when an inquiry is made (which of course I understand is quite common in many nursing/rehab homes).



Food is often taken from patient's trays by other confused dementia patients. Servers of the trays (nurses or aides) report 80-100% eaten when another patient wanders by, scoops a tray up and empties it in the trash without anyone even noticing and that poor elderly person has not had one bite. I can't count the number of times I've caught a resident falling over with not a single nursing staff member in sight. It really is uncontrolled mayhem.



It is SO frightening to see them advertise FIVE STAR REHAB. Almost as frightening as some of the angry-elderly walker-crashing boxing matches in the hallways.



Truly, this is NOT somewhere you would want your loved one to be. Had there been an option for 0 Stars, that would have been my rating. Do anything. Hire a private aide, apply for Medicaid, get assistance... do ANYthing you can to ensure that you won't have to put your loved one here to "heal" or to live out their lives.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sun:
Extra Phones

Phone: 719-275-3011

Phone: 719-275-0055

Phone: 719-458-1105

Services/Products
Activities|Dietary|Extended Care|Housekeeping|Intermediate Care|Long-Term Care|Mental Health|Nursing Home Care|Nursing Services|Occupational Therapy|Pharmacy|Physical Therapy|Physician|Skilled Nursing Care|Social Work|Speech Pathology
Payment method
check
AKA

Nursing Skyline Ridge

Categories
Nursing & Convalescent Homes, Geriatric Consulting & Services, Nursing Homes-Skilled Nursing Facility, Personal Care Homes, Rest Homes
Other Information

Parking: Lot, Free

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