Red Lobster

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CLOSED NOW - Opens at 11:00am

Very unhappy with the service. Our waiter never checked on us after we received our food...20 minutes later still no waiter and nothing to drink. The manager walked by several times with my empty glass at the end of the table and she never said a word. Finally I stopped her in her tracks to get a refill and our check and still had yet to see our waiter. No offer to comp our drinks or anything which I found very unprofessional. For the price the service is anything but acceptable. We will be taking our business to Longhorns next time.

General Manager Jennifer Satterfield succeeded in getting me to give her restaurant another try. After being shorted a lobster tail in a carryout order on my 47th B-day, I had no plans to go back to the Canton, GA Red Lobster. I am happy to say that, a month later, I received a letter of apology & a $15.00 gift card from Jennifer. I placed another carryout order and everything was great!