Orange Theory Fitness
41818 Ford Rd, Canton, MI 48187
Reviews
11/04/2014
Provided by YP.comI will never go back! I am in the fitness industry and this place is ridiculous. They are only out for your money and they refuse to work with you!! I went in with a free pass and signed up for a month membership afterwards, then after I filled everything out, they told me I had to pay another $20 for the heart rate monitor band.
I finished my first month, then I was charged again for the next month. I called to cancel because I didn't know they were going to automatically charge me, and they refused to cancel my account unless I went in there. Well I was going on vacation then moving, so I wasn't able to go in, so when I called back they told me they needed a 30 day cancellation notice! That is unheard of for a fitness class! So now they are charging me for a third month, when I didn't even go the second month that they charged me!
So basically I was charged 3 months, plus $20 for the hart rate monitor band, when I only attended 4 classes!!! And they refuse to work with me and say there is no other contact for me to speak with about this issue!
STAY AWAY FROM THIS PLACE!
More Business Info
- Hours
- Regular Hours
Mon - Sat: Sun: - Payment method
- all major credit cards
- Neighborhood
- Canton
- Categories
- Health Clubs, Exercise & Physical Fitness Programs, Health & Fitness Program Consultants, Personal Fitness Trainers