Cleveland Clinic is one of the largest and most respected hospitals in the country. Our mission is to provide better care of the sick, investigation into their problems, and further education of those who serve. Learn more about our leadership, vision, values and model of healthcare. Every life deserves world class care. Call or visit our website for appointment information.
Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

JC
Jennifer C.

06/28/2015

Provided by YP.com

Went to the E.R. last week no wait at all. Were very helpful. Always have a good experience. There were plenty of people waiting on us.

CM
Christian M.

04/11/2015

Provided by YPmobile

I'm never coming back here again if I was at Aultman Hospital I would've never been in the waiting room for Four hours

SW
Suzanne W.

09/09/2014

Provided by YP.com

I am surprised to see the negative reviews. I have been to Aultman and Mercy both many times throughout my life for myself, husband and family members.. and Mercy is by far my favorite. I had my baby at Mercy and it was amazing. They were so kind and helpful. I would definitely recommend anyone go to Mercy for great care!!

EM
Eva M.

08/20/2014

Provided by YPmobile
Discrimination

They are rude and jeep low income families in a small room with a sign talking about..if you can't afford insurance. Like really and there was a nurse that was extremely rude and they always misdiagnosis

K
kyla.brelo

11/28/2012

Provided by YPmobile
They sent me home in labor!!!!!!!!

i will never go back to mercy to have a child. they sent me home at 5cms dialated and bleeding. they tried to say i was two weeks early and they wouldn't give me the pitocine. plus to top it off i was already crowning before the dr came in. and to make thing worst they fckd up my epidural taking 3 3! xs to put it in. now they have messed up my back to the point my right leg goes completely numb and i fall on my face. they didnt let me record my birth or have a mirror they are the reason i got the epidural because i wanted to go natural but they kept pushing it on me. overall its not the birthing experience i wanted in my opinion they ruined my daughter's birth. if they would've sent me home a second time my daughter's pediatrician said she would've been a still born she was bluer than a smurf when she was born. not to mention the er had me wait 6-7hrs for my daughter to be seen and her temp dropped low they didn't do any test they just told us she is fine go buy a new thermometer. mes

J
jgspeer

09/26/2012

Provided by YP.com
DO NOT GO HERE TO HAVE YOUR BA...

DO NOT GO HERE TO HAVE YOUR BABY!!! My wife had our child here. As a man standing by my wife through it all I have to say I've never felt so unwanted as I did being here. I really hated the taste of the air when I spoke and was spoken to by the staff. It was like I was some disgusting piece of filth that they had no way of removing and just had to deal with. There was no "Tell me about your experience at mercy" letter for me to fill out as there was for my wife. There was no consideration for me period. Do not have your child here if your man actually stands by your side. He will get subjected to a serious bout of what seems to be some serious sexism at this place. I hate you for that Mercy. That was one of the most emotional times in my life that you came really close to ruining if it hadn't been for my focus on what I needed to be and do for my wife.

J
jesse28b

09/10/2012

Provided by YPmobile
UNDERSTAFFED

HORRIBLY SLOW "Urgent Care". They are always extremely understaffed. We have been unfortunate enough to have visited the ER on five different occasions over the last three years & have always had to wait at least TWO HOURS in a packed waiting room.

T
tashmm

04/17/2012

Provided by YP.com
I will not return!! I would ra...

I will not return!! I would rather drive an hour to a different hospital then go back to Mercy. They were AWFUL!! I have suffered with endometriosis for many years. I have had surgeries and was placed on medication that induced menopause a few years ago. I had ALL my documents present with me proving this and what all I have been through. When I had to go to Mercy a few times during a horrible menstruation, they were not caring and made me feel as if I was a problem patient. I heard them speaking outside about how I was fine and didnt need anything. I could not believe the degree of unprofessionalism I received.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular HoursFriday CLOSED, Monday CLOSED, Saturday CLOSED, Sunday CLOSED, Thursday CLOSED, Tuesday CLOSED, Wednesday CLOSED
Payment method
cash, check, debit, master card, visa
Location
Mercy Medical Ctr
Categories
Hospitals, Clinics, Emergency Care Facilities, Medical Centers
Suggest an Edit