Goodyear Auto Service

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CLOSED NOW - Opens at 8:00am

Glad to see Goodyear staff stacking up the positive reviews. Word of advice- don't go here. If you need to get your car fixed, get it done by another shop.

My experience: I scheduled an appointment online for a Saturday inspection a few days away, and brought in my car on then. I dropped it off first thing, and they advised it would be max. 1-2 hours to inspect and fix any of the small potential issues I'd started to notice with the car. To be safe, I scheduled 4-5 hours later. When I returned, they hadn't even started the inspection. Remember, this was for a scheduled appointment made prior to that day, not some unexpected emergency that would get pushed to the end of the jobs.

They then told me that they needed more time, but should be done inspecting the car and fixing anything that could cause the issues I noticed in it by about 1-2 hours before closing. I think, "Hey, everybody has an off-day", and give them the benefit of the doubt, scheduling to come back later that day.

And here's where these guys really earn this one star rating. I return on the second time, and (you guessed it) they hadn't started. My car hadn't had anyone look at it, let alone start working on it, over the course of the whole day. For a scheduled appointment. Lip service follows from the guy at the desk, the whole dog-and-pony show, I get their business cards and call corporate for the Lee County Goodyear and file a complaint.

Long story short- This Goodyear didn't respect my time, my car, or themselves as a part of this brand. I usually am a big fan of Goodyears, and I go to them from time-to-time for work on my car. These guys had a chance, and a second chance, and another, and they blew it. I'm writing this all out, so that if you're reading this, you can learn from my bad experience and avoid it yourself. Please. Go somewhere else. Do yourself a favor.

The techs were professional

They knew what they were doing

prices were competive