Redeemer By The Sea Lutheran Preschool

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CLOSED NOW - Opens at 9:00am

We had a pretty awful experience with Redeemer. We signed up our daughter after being on the waitlist, and paid a non-refundable deposit for tuition, supplies and registration fee. You have no choice but to sign this as you sign up. A couple months later, we got a diagnosis our daughter had a special need and needed therapy, but the only time to do that was during the time we had class at Redeemer. The other option Redeemer gave us was in the afternoon sessions which didn't work for us, since we work. We withdrew 2+ months before school began and they replaced her spot but refused to give us back our deposit, even after we laid out the circumstance to them.

We had to take them to court to try to recover it. The judge ruled that even though it's bad business for them to do this and a bad way to treat families of those you're supposed to be helping, they could keep the nearly $500 because they offered us an option B (an option which didn't work for us). This, also despite the fact that the CA Supreme Court has ruled non-refundable deposits ARE refundable if a replacement "buyer" (student) is found. They can't legally enrich themselves over our unfortunate circumstance, but they--a church preschool--opted to do that.

We are very frustrated, and not the first family to deal with this. Be wary of what you sign, and the fact that Redeemer's people don't necessarily have your best interests in mind, even when it comes to an unforeseen circumstance surrounding a 3-year-old.