Reliable Automotive

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OPEN NOW - Closes at 5:00pm

Dont ever take your vehicle to this place for repair. I took my 99 honda civic for what i thought was a sturt replacement turns out it was bushings is what they told me, they told me it would 500 so i ok do the repair. Well they did the repair or so i thought they did. Come to find out they charged me 500 for holding my car there while they repaired it. This shop is probly the worst shop to get your vehicle repaired at in carlsbad. I thought i was going to a reputable repair shop and thats not the case there. So now i have to take my vehicle to another repair shop to get it repaired. Thank you for robbing me Unrelaible auto.

Jake and crew are the BEST! We broke down in Carlsbad - problems with our EGR valve in our 2004 Ford F-350 diesel. We had replaced the EGR valve 2000 miles previously due to carbon crystal build-up causing it to stick open, and then had to have it cleaned out AGAIN for more carbon crystals clogging it up after an addition 1500 miles. Jake didn't just clean it out again and send us on our merry way, he actually figured out what was causing all of our problems and repaired that so it wouldn't happen again. It was a crack in the EGR COOLER that was leaking coolant into the EGR cooler and EGR valve forming coolant crystals which when covered with soot looked like carbon crystals. He was able to show us what had been going on in our truck's engine and explain it in easy to understand terms. Jake and his crew worked a lot of overtime two days in a row in order to get our truck back to us relatively quickly.



We selected Reliable Automotive based on a recommendation from One Stop Diesel Repair in Carlsbad, NM - called them and they only work on big rigs, not F-350s. We consider ourselves very fortunate to have found Jake and Reliable Automotive.

This place is great #1 Automotive shop in carlsbad nm.