Diggidy Dog
Ocean Ave & Monte Verde St, Carmel-By-The-Sea, Carmel By The Sea, CA 93921
Reviews
10/26/2007
Provided by YP.comYes, there is a large selection of interesting items. However, the published store policy is: Exchanges are accepted, although returns are not. We bought a leash that was defective and 15 minutes after purchase we tried to bring it back. The staff there lied and said, "We never accept exchanges -- store policy." We just wanted a different leash. We did not feel safe using that leash with our dog. We left the leash with the staff and exited the store with no leash. We purchased a better one from another store, but lost our money and the leash from the Diggity Dog store.
Had this customer simply kept the packaging of the leash they bought, which they were reminded of at the time of purchase, it would have been exchanged without issue. We exchange items all the time that are within the store exchange policy. This customer did get their money back, and we're sorry for their negative experience.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Sat: Sun: - Extra Phones
Fax: 831-625-1572
- Payment method
- all major credit cards, cash, debit, check
- Other Link
- Categories
- Pet Food, Dog & Cat Furnishings & Supplies, Pet Stores
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes