Joe Cotton Ford, Inc.
175 W North Ave, Carol Stream, IL 60188
Reviews
02/19/2019
Provided by YP.comI dealt with Greg when I needed two new trucks for my business. I did my research on the 2015 Transits that I bought. I got prices from six other dealerships. Greg was very easy to deal with and he was able to save me some money.We have bought six trucks from Cotton now and would recommend them to anyone! Thanks Greg
12/11/2014
Provided by YP.comService is good. Service estimate is accurate. Communication is good. Never had a problem. Frank and Gary are great to work with.
12/04/2014
Provided by YP.comI really had a great time buying a car from Joe Cotton Ford. I was unsure of what car I wanted and the salesman that I spoke with helped me pick a car that was perfect for me. I love the Fiesta. I got a reasonable deal on my car. Super happy with my experience. I will continue to buy my cars from Joe Cotton Ford.
11/21/2014
Provided by YP.comI absolutely loved my experience here! The salesman was absolutely awesome! He found me the best deal that incould get. The finance guy was amazing as well. He drew everything out for me and explained everything to me in a way that anybody could understand. I am proud to be a Ford man now.
11/17/2014
Provided by YP.comFirst off, it seems like everyone that works there is named Mike. Everyone was very helpful in the buying of my first new car. I was able to get the payments lower than i thought they would be. I love my Ford Focus SE!
11/06/2014
Provided by YP.comI absolutely loved my experience here! Roman K was absolutely fantastic! He worked with me to meet my target payment. The finance guy, mike, was amazing as well. He drew everything out for me and explained everything in a way that anybody could understand. The procedure was fast and painless. I am proud to be a Ford man now and way more impressed than i was with chevy vehicles
10/31/2014
Provided by YP.comThe absolute best service from Butch!!! I was only there to get some m points for test driving a vehicle, and he was straight up with me. I wasn't there to buy a car, but to get my points for test driving. He didn't even make me test drive, gave me what I needed for my points, but told me so much about the hybrid, which I'd never been in, exactly how it works, the federal discounts and how so cool the new hybrids are, that I wished I could've afforded one. No hard sell though!!!!. It was so much more about the education of how the new cars work than the sucky hard sell of decades past!!! Although I don't have a job at the moment, if I had, I'd so have bought that car on the spot!!! He treated me, and my elderly father who came with me, with respect and it seriously was the most enjoyable car"shopping"experience of my life! The most non-misogynist staff I've ever met. I seriously wish my masters degree could work wonders for me in these hard times because I fell in love with that hybrid because of Butch!!!!! If you're a woman and can afford a new car, SO don't go anywhere else..oh, and say, "yeah, we'll tahlk ta Bob" :-) :-) :-) :-)
10/22/2014
Provided by YP.comMy car is always done on time that I never have to call to check up on it. They are always the one to call up once it done. They gave reasonable prices and the staff are very accommodating that I never had any problem getting an appointment.
10/10/2014
Provided by YP.comGood shop. I had a month left on my extended warranty when I had an issue with my suspension. they were really good about getting it in and getting everything fixed. I also needed to tires and they matched any price I could find on the internet.
You still get the big dealership service center vibe, but I had a pretty good experience with these guys.
09/26/2014
Provided by YP.comExcellent service. Pick up and delivery , enthusiastic and knowledgeable people. Keep it up
09/16/2014
Provided by YP.comFirst of all, I am a first time Ford owner(woohoo). I would like to say that I did my research online and decided to take the 30 minute drive to see their online salesperson for a new Ford Edge! I love it and I am very happy with the way they treated me and my family. The prices were very competitive but I will be going back for the great people working there! Thank you guys for changing my mind about car dealerships :) I saw some of the comments that were not great and I just had to tell everyone how it is like at this dealership, they will have my business forever!
09/08/2014
Provided by YP.comI bought a used Ford Ranger truck from Joe Cotton and Roman the sales person was very helpful not pushy just discussed what options I might have.... since then I've not had one problem with the truck but have taken it into Joe Cotton for oil changes (they gave me a card so I get free oil changes)... They done the work punctually and never tried to do unnecessary work.... Overall I think you will find this dealership professional and friendly.
08/29/2014
Provided by YP.comMr. Cotton has demonstrated good faith and integrity of the highest order. I would now highly recommend this dealership to anyone shopping for a new or pre-owned car.
08/22/2014
Provided by YP.comI didn't have a car at the time I was looking for a new one, so the salesman picked me up to test drive a Focus. I decided to buy a larger car, so I didn't purchase the Focus. I would go back to this dealership
08/15/2014
Provided by YP.comThe dealership has been in our neighborhood since I was a kid. My dad bought all our (pre-owned) trucks from them. I shared our Ranger w/ my brothers so it was overused, and the brakes smelled like burnt rubber and the engine cut out. They restored the truck at a reasonable price and with great service.
07/15/2012
Had the best possible experience at Joe Cottonâs. They took care of every aspect of our sale. Go ahead, stop by, you won't be disappointed!
11/25/2011
We purchased our first car from Joe Cotton Ford a few years back and that experience has brought us back. Truly we have been very pleased with the service and treatment we have received. The staff was absolutely professional.
09/27/2011
As a single mom, buying a car has always been a loathsome experience in the past. Some dealers always seem to want to talk to my husband and not me. A friend of mine recommended Joe Cotton Ford to me recently when my Explorer finally gave out. They were kind & courteous. They took me through a few options, i wanted another Explorer, but ended up buying an Escape. The price was a little bit better and it still had all the feautures i wanted. I still find car shopping really stressful, but this was about as good an experience I think i couldve had. Thanks Joe Cotton! :)
08/12/2011
I visited Joe Cotton Ford last month to check out the Ford Fiesta. The staff was friendly enough to allow me to the car for a spin. But i wasn't impressed with the car so i moved on to check the other vehicles. I thought they would be pissed but they were quite happy to show me around. I got to around 4 more cars before I settled for a Ford Edge, after another test drive of course. Thanks guys. By the way, I'm very satisfied with car, especially its SYNC features.
05/27/2011
Worst ford dealer I ever visited. Customer service its bad and I they are liars. Be careful if you buy from them.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat: - Extra Phones
Fax: 630-683-3068
Fax: 630-682-8417
TollFree: 866-277-0159
- Payment method
- cash
- AKA
Ford Motor Company
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- New Car Dealers, Used Car Dealers
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Parking: Lot