McDonald's

Write a Review847-836-0901

CLOSED NOW - Opens at 5:00am

I LIKE MCDONALDS BUT AT THIS FACILITY I HAVE NOTHING BUT ISSUE AFTER ISSUE. LAST WEEK I STOPPED IN THE MORNING FOR BREAKFAST WITH A CO WORKER AND THE BURRITOS WERE HARD, WE SAID NOTHING. THE NEXT DAY WE ORDERED CHICKEN BISQUETS WE GOT TO WORK AND THE BREAD WAS HARD I DID CALL AND COMPLAIN AND ROBERTO TOLD US WHEN WE COME IN THE NEXT TIME TO JUST TELL THEM HE SAID OUR BREAKFAST WOULD BE FREE. THE NEXT DAY WE TRIED THIS AND OF COURSE WE CANT DO ANYTHING ABOUT THAT ROBERTO IS NOT HERE. THE MANAGER ON THIS DAY WAS VERY NICE AND DID GIVE US A CARD TO USE FOR A FREE MEAL. 1 WEEK LATER WE STOP AND ORDER A #1 BREAKFAST LARGE COFFEE AND 2 EGG MCMUFFINS NOT A DIFFICULT ORDER WE GOT TO WORK AND THERE IS ONLY 3 EGG MCMUFFINS NO HASH BROWN WE ARE ALREADY AT WORK AND CANT LEAVE SO AGAIN ANOTHER PROBLEM. THE COMMON DENOMINATER IN ALL THESE ISSUES IS THE ONE RUDE GENTLEMAN THAT WORKS IN THE DRIVE UP NOT A PLEASANT PERSON NEVER SAYS THANK YOU AND APPARENTLY HE DOESNT CARE IF THE CUSTOMER IS SATISFIED OR NOT JUST HURRY UP NAD GET OUT OF HERE. I DID CALL AND COMPLAIN AND NOW I WAS TOLD BY STEPHANIE SHE APOLOGIZED AND ANOTHER FREE MEAL JUST TELL THEM STEPHANIE SAYS ITS OK SO NOW I HAVE 2 MEALS AND THERE NO GOOD BECAUSE GIVING THE NAMES THEY GIVE ME DOESNT PAY FOR THE MEAL AND THATS A NICE GESTURE BUT WHEN IS THE PROBLEM GOING TO BE ADDRESSED. THIS DOES HAPPEN ONCE IN AWHILE BUT WHEN THIS HAPPENS OVER AND OVER THERES A PROBLEM