CrossRoads Pet Hospital

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My wife and I were loyal customers to Crossroad Pet Hospital for many years. They made a mistake with one of our dogs refill medication a while back that caused up to be up all night. we were very upset. Instead of apologizing and acting in a professional manner, a Ms Mitchell was very rude and offered to transfer our files to a different facility. We took her up and the offer and transferred our files to Trinity Pet Hospital where we are very happy with the professional medical service at Trinity and have no intent on changing doctors again. We did like the way crossroads cut our little dogs hair and the service of the groomer, so I called to schedule an grooming appt on 09-29-2016 and they said since I transferred my records to another doctor that they were not interested in grooming my dog and told me to find another place. Please be warned of the unprofessional conduct of the staff. Dr Russ Mitchell and wife