RUF Auto Centre/RAC Performance

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I took my Lamborghini Gallardo to RAC to have the a/c fixed. When I picked the car up on the drive home the lug nuts on the wheel they removed during the service came loose on the highway. They had not tightened it. When I get home I jack up the car and the wheel is very loose. I remove the wheel and there is damage to the wheel, rotor, hub and lug nuts. RAC said they would make it right, they towed the car to their shop. After they look at it they tell me they will replace the lug nuts, but not any of the other damaged parts stating it is only cosmetic damage. I told them it is irrelevant if it is only cosmetic or not and the damage is more than cosmetic. The damage was caused do to their negligence.



I could have died had the wheel come off on the highway. They do not stand by their work/mistakes.

5 Thumbs Up!

Hans and the crew took very good care of me and the Porsche.