Pug's Rugs & Carpets Inc

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I bought laminate flooring here yesterday. The guy who sold it to me explained that although it was seconds, it was good quality and nothing was wrong with it except the color was a "little off." When trying to lay it, it was of the cheapest quality possible, and even the ends were crumbling. I took it back today for a refund and the peon running the place laughed at me while demonstrating how easily it puts together. He made me feel like I was the one at fault, and then told me I would have to come back in an hour and talk to the boss lady. She was even worse than him. Told me that this particular flooring was for professionals and people go to school to learn how to put it down (although we remodel houses and have done it many, many times). They weren't going to give me my money back until I insisted. These people are crooks and I only dealt with them because they're on their last leg anyway and I felt sorry for them. I will never, ever do business there again. Ever. Floor and Decor is just a few miles down 41 and worth the drive.

You educated me so much in flooring and i feel great about my purchase. knowing i saved so much compared to lowes and home depot! thanks for everything.