RSP Heating & Cooling

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Buyer Beware. Before letting them "clean and inspect" look your system over yourself, take a few pics maybe. That way you'll know exactly what they did to it to make it quit working. I wasn't so smart, and too trusting.

They suggested i install a drain trap: even though their installers had already done so when the system was brand new just 7 years ago. Real problem was trap was dirty and it needed to cleaned when inspected. Shorter version "you need to replace your car because the ashtray is full, even though we were here to clean your ashtray.

Also suggested surge suppressor (which is a good idea to protect the motor). Trouble was that the motor became overworked when someone propped open a cover in the airtight cabinet (a feature Trane and RSP brags about), this overworked the motor to failure but it took a few days.Also found some fresh wire insulation strippings from the high voltage wiring, so now i'm afraid of what's going to happen when i plug in the new motor ($1200 from RSP, $350 from an online supplier). If it blows up, i think i might too.

In short, do not trust. They are capable of good work, they are also fully capable of screwing you out of money you may not have when their work gets slow.

We just bought a new HVAC unit from RSP in Carterville. Top notch sales, installation and customer service. Glad to be part of their circle and would recommend them to anyone!

They're not the cheapest, but they are the best. I used to work at a leasing agency in Carbondale, and we used RSP for service on the units at all of our properties. They were quick, professional, and reliable. They were also easy to talk to on the phone. Wish I could have moved them with me!