Pet Supermarket

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CLOSED NOW - Opens at 9:00am

Found a dead hamster in a cage, told the manager and she was apologetic. Then found a dead snake--which they claim was alive that morning and was still alive then but they couldn't get it to move for me. It looked all dried up and shriveled--they said it was just about to shed. Reptile cages were very dirty, including the snakes--many pieces of excrement which would mean cages have not been cleaned in weeks. Water filthy. All hamsters on antibiotic water because they came in sick--according to a guy who works there. That would explain the dead one. He had also said he just moved a few to the back as they were too sick to stay out front, but he missed the dead one? Two tortoises looked sick/dead, but did move when I asked to see one. After some online research, feel a letter to corporate would fall on deaf ears based on lots of ex employees writing of how the company is run. Worst part is when I was asking/telling them about how sick I felt that the animals were treated and asking about the problems, no one had anything to say about it--they just looked stunned like they couldn't believe someone was telling them this stuff. Go to PetSmart or Petco. I have been a regular customer of this place (like the variety of high quality dog and cat food/treats), and today was the worst I have ever seen it. I have noticed some dead fish/dirty cages before, especially the rescue cats at the front which they said they just had not gotten around to cleaning them yet. I will never shop here again, but may go in to check on the animals. I am still gonna write a letter.