Jewell Glass & Mirror

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Called and had somekne come out and give an estimate on a window. They said they would come back friday the 4th to fix it never got done. We have tried calling the lady said she would call back never got a call back. Tried calling back and now every time I call it goes to a voic recorder I've left numerous messages and still have yet to get a call back. By far the worst service I have ever had. Thank you Glass King in Maricopa for giving us an estimate then coming out the very next day to fix a window Jewell Glass couldn't do. Such poor service. Wouldn't ever recommend them to anyone.

The best tinting job I've ever had! The service was very quick, especially with the million questions I had!!!!! LOVE!!!

Inept with poor customer service. I had a bad experience with Meek Glass three years ago. They replaced a fixed window with a cheap single hung window that ultimately froze. I asked Jewell to replace and what a fiasco. They came out and measured. Three days later, Alma from their office called and said they couldn't get a Paramount window for it, and offered a cheap alternative (Home Depot Brand). When the owner finally called me back, I told him which window I wanted and where to call. Finally after two weeks I received my quote. The measurements appeared wrong to me, so I called to question them. Alma took my message and promised to call me back. After three more days with no word, I called again. The owner was in the office, but had no time to talk with me. Remember now I've only spoken to the man twice. Once when he came to measure, and then when I told him how to get a quote. Anyway, the following morning Alma called me and told me they wouldn't be doing my window because I required too much time to service. I was simply amazed. I did track down another window installer in town Shearer Enterprises. They were a joy to work and just finished installing my new Paramount Single Hung window.



So for windows in Casa Grande we have two losers (Meek and Jewell) and one winner (Shearer Enterprises).

I've had many service calls from the owner of Jewell Glass and everytime the work is exceptional and fast...thanks Jewell Glass !!

a wonderful exprience without hassel and a A+ job...even my husband agrees and thats saying something ! Thanks Mr. Mitchell

I have used Jewell Glass & Mirror on three occassions. Two windshields and one window at the house. Not one problem at all. Great work and customer service! I will use again and highly recommend.

Thanks Mark, Angie, & Daniel.

AVOID ! I paid in advance for a simple residential window pane replacement, 1 week later the WRONG pane arrived, after another week the incompetent installer put the pane in the frame CROOKED then it began FALLING out of the frame! Angela was useless and ignored my repeated requests for repair, then demanded a SERVICE CALL FEE to return to remove the danger they created!! The incompetent installer Mark also stole the trim from around the original pane then said to my face "they were never there". Had to pay a real glass company to fix their butcher job. Horrible unethical business, go elsewhere !

I needed my windshield replaced. What was nice is, they are a one stop shop and they were able to bill my insurance company for my windshield replacement and the windshield strip of tint that was previously on my windshield. Great customer service and very welcoming!