U.S. Bank
852 Maleta Ln, Castle Rock, CO 80108
Reviews
03/06/2019
Provided by YP.comTerrible customer service at the Castle Rock branch on Maleta Ln. I went there to finance an end-of-lease vehicle. The employee, Hannah, at US Bank did not complete the paperwork correctly resulting in me getting additional charges. The branch manager, Ashley, refused to return all the funds to me, telling me I needed to "meet in the middle". Why? Isn't it the bank's responsibility to know how to finance loans? Shameful way to treat a long-time customer. I wish I had gone elsewhere for a car loan and elsewhere for my banking.
More Business Info
- Hours
- Regular Hours
Sun:00:00:00-00:00:00 Mon:09:00:00-17:00:00 Tue:09:00:00-17:00:00 Wed:09:00:00-17:00:00 Thu:09:00:00-17:00:00 Fri:09:00:00-18:00:00 Sat:09:00:00-13:00:00
- Extra Phones
Fax: 303-495-6830
Fax: 765-382-2875
TollFree: 800-872-2657
Phone: 303-495-6813
- Payment method
- debit, discover, master card, visa
- Neighborhood
- Metzler Ranch
- AKA
U.S. Bank Branch
U.S. Bank ATM
- Other Links
https://locations.usbank.com/index/colorado/castle-rock/castle-rock-branch.html
http://mortgage.usbank.com/ryan-nathan-randle-castle-rock-co.html
- Categories
- Banks, Commercial & Savings Banks, Financial Services, Loans