Upper Grove Way Auto Repair
2932 Grove Way, Castro Valley, CA 94546
Reviews
03/24/2008
Provided by YP.comBrought my car in to have serviced and all of the mechanical related requests were settled okay. They gave me an estimate to fix my window, which was broken and it was a little more than I was ready to pay, which is fine. Then I go back to have them screw in my door. I wait an hour and 15 minutes in their waiting area to find its a complete waste of time. They fixed my door incorrectly and it became inoperable. My door was working fine before I brought it in. It was only the window that needed fixing. Another headache for something that didn't need fixing to begin with. I do not recommend this business for non mechanical related services (electronics / windows). The mechanics also took my stereo face out, and didn't bother to tell me they took it out for security reasons. When I mentioned that it's missing, she said, "oh i'm sorry, i forgot to tell you!" Very unprofessional and i'm no longer going back. Just be careful with these people. One minute they do a fine job, the next they kick you to the curb and give priority to others.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: - Extra Phones
Fax Number: 510-537-4835
Phone: 510-537-4835
- Payment method
- mastercard, discover, all major credit cards, amex, master card, visa
- Other Email
- Categories
- Auto Repair & Service, Auto Transmission, Auto Transmission Parts, Automobile Accessories, Automobile Parts & Supplies, Automotive Tune Up Service, Brake Repair, Towing, Truck Service & Repair
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes