Color Country Animal Hospital

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OPEN NOW - Closes at 5:00pm

Rant: Color Country Animal Hospital staff gave us a price sheet for neutering which said the service was about $100 (we have a 6 lb dog). We had the option of adding the microchip at a discount while under anesthesia.
After discussing out loud with the receptionist and nurse nearby, $160 seemed fine. We decided to go for it.
(We had a 75lb dog neutered there a couple years ago for $115).
Upon arrival they claimed they called my number which was a non working number to confirm appt. The number called had an "801" area code. This was not my number. On the other side of the folder, all of our correct contact info was there. Upon pointing this out they giggled and said that they would correct it.
I made my selections to use a laser ($60) and microchip ($55) during this surgery.
I was told he should be ready for pickup between 2-3. Both my husband and I work so he was going to pick him up. I gave them my husband's number to call when ready.
No call, so I called after 3. No answer so I left a VM. A little after 4 I call again. When they picked up they said they were "just about to call me, was wondering when i was coming and he was done at 2." I let my husband know to pick up. Upon arrival he was slapped with a $350 bill! What!?Maximum it should have been $220 with our other selections.
After my husband asked for an explanation the staff and Dr became very frustrated, huffed, and stumbled trying to find the words. I was on the line and asked to speak to them. They explained to me that they use a catheter and give the dog a pain shot which is why its $190. They never verbally said anything about this. Just surprised us with it. After revisiting our past neuter for $115 for a 75lb dog, they sighed and said they's comp me $20 bucks.. (really?.. keep it)
On a side note, our receipt says another vet on site did the surgery, not our vet. I'm at a loss for words.
Misunderstanding..?
Or am I being duped?
You decide..
all i know is they were unorganized and unprofessional.

Today was our first experience with this clinic. I can honestly say the staff as well as the veterinarian are amazing. To often people will write reviews on businesses when they are displeased and just never say thank you. Well thank you from the bottom of my heart for making me and Sylvester and my little daughter comfortable leaving our precious old kitty in your care today. Definitely will be driving 52 miles one way to use you all for all of our veterinary services from here on out. Can't express the gratitude we have for each and every single one of you. I hope more people will leave feedback when happy with the excellent care and service you all provide them. Best regards,

Haley & Katie

You made my little 2 year old girl who lives this cat feel so good about leaving him in your care♡ he is a little out of it in the picture but you guys did a wonderful job.

One star is too many!! This vet is HORRIBLE. I left my sick dog with him over the weekend. When I returned, I was coldly informed that she had died. He was far more worried about collecting my $30 balance than he was about my dog. As I sobbed uncontrollably, he coldly informed me that I would need to pick up the body immediately or he would dispose of it. This experience has traumatized me for life!!!!!

For the 3 years we have been going to Color Country Animal Hospital we have had nothing but a great experience and wouldn't trust anyone else with our dog.

I had my cat laser neutered which cost me a couple hundred dollars, well guess what he isn't even neutered! This vet is a JOKE!