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Since 1959, Dalton Plumbing Heating & Cooling, Inc., a locally owned and operated business, has been providing reliable HVAC service to residential and commercial customers in Waterloo, IA and the surrounding area. We offer 100% satisfaction guaranteed! Our N.A.T.E Certified Technicians offer repair and installation services for:
  • Plumbing
  • Heating
  • Cooling
  • Fireplaces We proudly service all makes and models and offer flat rate billing, financing options and planned service agreements. Call Dalton Plumbing Heating & Cooling, Inc. for a free estimate today!

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    Reviews

    DR
    David R.

    03/29/2013

    Provided by YP.com
    Beware!!! "Flat Pricing&q...

    Very high priced! My 85-year-old father trusted them to provide reasonable service, since he hired them to install the furnace only three years earlier. The service tech explained that the repair was complicated and would cost over $300 (the actual part was in supply and under warranty, so $300 was just for the service charge and labor). He performed the repair in less than an hour. I asked Dalton's for an explanation. Here are two quotes from the response:
    1. *Your parents understood the cost when they agreed to the service...When your parents order a dinner at a restaurant and eat the meal, I doubt you accuse the restaurant of overpricing, even if you think it's pricey.*
    2. *I make no apologies. I learned a long time ago that it's far better to offer a more expensive, quality service and explain our prices every once in a while than to skimp and live with a reputation for poor quality forever.*
    Anyway, hopefully the *quality* side will prove to be true, but know in advance that they are very (unapologetically) expensive.

    More Business Info

    24 hour emergency service

    BBB Rating
    A+
    BBB Rating and Accreditation information may be delayed up to a week.
    BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

    BBB Rating and Accreditation information may be delayed up to a week.
    Hours
    Regular Hours
    Mon - Sun:
    Extra Phones

    Phone: 319-232-9872

    Services/Products
    • Central AirFireplacesHeat PumpsPlumbingPlumbing ContractorsWater Heaters
    • Security Lighting
    • Septic Systems & Tanks
    • Energy Efficient Systems
    • Solar Heating
    • Sewer Lines & Sewer Systems
    • Outdoor Fireplaces
    • Stone Fireplaces
    • Air Conditioners
    • Heating & Air Conditioning Ductwork
    • Plumbing Fixtures
    • Backflow Prevention
    • Indoor Fireplaces
    • Central Heating
    • Water Heaters
    • Heat Pumps
    • Tankless Water Heaters
    • Custom Plumbing & Heating
    • AC Compressors
    • Gas Fireplaces
    • Metal Fireplaces
    • Drains
    • Boilers
    • Fuse Boxes
    • Furnaces
    • Custom Heating & Air Conditioning
    • Electric Fireplaces
    • Heating Systems
    • Circuit Breakers
    • Power Plant Equipment
    • Decorative Fireplaces & Stoves
    Brands
    Bradford White, Carrier / United Technologies, Dave Lennox, Fast, Icp, International Comfort Products, Lennox, Ruud
    Payment method
    cash, discover, visa, amex, mastercard, all major credit cards
    Accreditation

    Energy Star

    North American Technician Excellence

    Better Business Bureau

    AKA

    Dalton Plumbing Heating & Cooling

    Other Link

    http://daltonphc.com

    Categories
    Heating Contractors & Specialties, Air Conditioning Contractors & Systems, Air Conditioning Service & Repair, Electric Contractors-Commercial & Industrial, Electricians, Fireplace Equipment, Furnace Repair & Cleaning, Furnaces-Heating, Geothermal Heating & Cooling Contractors, Heating Equipment & Systems-Repairing, Industrial Equipment Repair, Plumbers, Plumbing Contractors-Commercial & Industrial, Plumbing-Drain & Sewer Cleaning, Sewer Cleaners & Repairers, Water Heaters
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