24/7 Electric, Inc.

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I had them to do electric work which was fine. The owner Mr Linwood Hood told me he was branching out his business and had a man who could build me a screened porch.
He brought a man with him who wrote up an estimate to build a screened porch, it was emailed to me by 24/7 electric and his office verbally gave me the estimate over the phone. The man who built the porch was Kevin Rogers who I found out later was his nephew. I was promised an overhang which is missing off the back of porch, the roof leaked terribly because he didn’t know how to build a roof. He and 2 other people sent by 24/7 electric put up some adhesive which made a big mess, added some shingles but never completely fixed the roof where it wouldn’t leak. Because there was no overhang at the back my 67 year old husband climbed on a ladder and put siding at the top to try and Reduce the rain coming in the porch. He fell off the ladder and broke his back. Later we decided to close in the porch due to all the rain coming in partly because of no overhang at the back. Now after 20 months Mr Hood refuses to return my repeated calls and Mr Rogers says call someone else. He promised they would stand behind their work. What a joke! I will never hire 24/7 again since I now know how they treat their customers. I am having to hire a roofer to add the overhang and redo the roof over the porch. My porch roof is most unprofessional as you will see in the attached photos. We paid over $6000 for this screened porch and to have the ceiling fan wired/ flood light added. See also business card which does show 24/7 office number. It was on Mr Rogers magnetic sign as well. Mr Hood also was on premises on occasion overseeing his work.