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S
sickpatient2013

02/22/2013

Provided by YP.com

This place is terrible - do not go there!!!! I went in to meet with Dr. Kaiser because I've been sick for a while now and he told me it was a virus and that I should use over the counter medicines to help me. He told me he would give me an antibiotic prescription but that I really should not use it. I did not take the prescription and a few days later I am worse.



I called the clinic to get the antibiotic only for them to tell me that Dr. Kaiser was not there today and they needed me to come in again. I asked if they could call him and they declined. I asked to have one of the other doctors call me and they said they were too busy. My time is very valuable and I've already been in there one time this week and do not have to go in there again. They did not offer me any assistance so now I am going to spend the weekend sick again.



Aren't they in business to help people with their health? Well, I definitely did not get that kind of service from this clinic and I will never go there again. I can't stand doctor who does not understand that they are in customer service to help people and they have absolutely no customer service skills. I will be taking my business elsewhere because that is the beauty of being in the U.S. is I have options!

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sun:
Payment method
debit, cash, check, discover, insurance, master card, visa
Category
Clinics
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