Crown Trophy

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On Tuesday, I had a last-minute request when I walked in the door. One of our employees was retiring, with his last day set for Friday. I met with Lee Ann Martinez in the showroom and asked if they could create a plaque by then. Instead of turning me away with a laugh, she told me to wait while she spoke with their engraver. A few moments later, she returned with an alternative suggestion since an engraved plaque wouldn’t be possible in such a short time. She offered a printed plaque using our company logo, showing me a few samples. I chose a gold overlay with a redwood base.

She asked me to email her the logo and the text for the plaque, and she would send me a quote. I quickly returned to the office and sent the information. By Wednesday, she contacted me with the invoice, which I paid immediately given the tight timeline. At the time, I didn’t realize that another email had come in with a proof for me to review. On Thursday at 2 PM, she sent a follow-up asking me to approve the proof, and that’s when I realized I had missed her email in my overflowing inbox! I immediately reviewed and approved it, but I was worried it wouldn’t be finished in time, especially since it was my fault for the delay. She assured me they’d notify me when it was ready.

Less than 24 hours later, by 11:30 AM the next day, the plaque was ready—and it looked amazing! Our retiree was thrilled with it. I’ll definitely be using Crown Trophy again soon. They have a huge selection for any occasion! I’m in a fantasy league and saw some great trophies, medals, and plaques that would make perfect prizes! Thanks again, Lee Ann!

We have used this Crown Trophy multiple times over the last couple of years for our FastballBSF tournaments and love the trophies and the service we received each time. The order has always been accurate, timely, and professional.

Best customer experience ever!!!! The staff is so friendly. They go the extra mile to get you the best deal for a quality product. Quick turn around. Overall 100% excellence

Really great selection of awards! Lisa helped me find the perfect one for my price range and did the engraving in minutes! Great product, great price and fantastic customer service!

I got a call from my boss at 9:30am to ask that I get something nice for an employee's retirement party that was to happen that day at 12:00! Right away, I thought of Crown Trophy. As usual I was able to pick up the perfect token of appreciation in time for the party. If you need high quality and a professional experience don't bother calling anyone else! Crown Trophy continues to come through for me when I need it. Thank you!

We have used this Crown Trophy multiple times for our FastballBSF tournaments and love the trophies and the service we received each time. The order has always been accurate, timely, and professional.

Very nice job with some medals I ordered for a contest at my school. Service was quick and efficient. Offering a school discount would be nice though!

The owner helped me personally and was on top of my order at all times! I highly recommend using Crown Trophy for all your award needs!