Groove Ford Parts Center

Write a Review720-815-9607

CLOSED NOW - Opens at 9:00am

When we first walked into this dealership we were looking for a truck. Our sales man Carlton was awesome, no complaints on him at all, the sales manager (don't remember his name but he had a shaved head)that day, was detailed and answered every question we had. He did his best to get the best deal and price for the truck we got. Lets just say that day was good. This not being my 1st vehicle bought from a dealership I knew the process of buying. Little did we know what was going to happen next. The finance person Julia was the worst I have EVER had to deal with. A bad experience with her for over two months if not longer. With all this going on I got in contact with a manager named Adam. Adam was great! He got things handled right away, what took over two months was done within days and questions where answered with minutes with Adam. I believe one bad apple doesn't spoil the bunch, but I would not recommended a friend or family member to this dealership because of having to deal with that one bad apple.

Customer Service is paramount at Groove Ford. I never felt pressured in any way and was given the opportunity to simply walk around on my own until I needed help which was wonderful. Michael Shane in sales spent a ton of time with me and remained very patient throughout the entire process. He had a great sense of humor and made looking at a car fun. Even the Sales Manager, David Galbraith went above and beyond to make my buying experience enjoyable and helped answer all my questions and then some. I would highly recommend both of these gentlemen as they are a true credit to their field. If you want to avoid all the drudgery that can come from purchasing a new vehicle, get a great price and a fair trade, then Groove Ford is a must.

This is the best dealership in all of Colorado. They have a great group of people and are very professional. Ask for Lawrence Bradshaw and Phil Vaillancourt in sales and Dave Galbrath is an awesome sales manager. Dave can do miracles with the numbers and out due anyone. Make sure you buy your next vehicle at Groove Ford. They are the best! thanks guys

Groove Ford on Arapahoe Rd is an awesome dealership with outstanding customer service. Eddy Aldaz assisted me when I was looking for a new car and he helped me find the car the I was looking for and got me the best deal on it. He went out of his way to make sure I got the car I wanted!