Firestone Complete Auto Care
1007 W Broadway, Centralia, IL 62801
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Reviews
06/18/2015
Provided by YPmobileHad vehicle inspected, got fuel cleaning service, fuel filter changed, an alignment and an oil change. They advised their inspection revealed I needed new upper and lower front ball joints and when they do that , they change out the sway bar linkage. They could not fo an alignment due to this needing repaired, understandable. I held off, brought it home, next day I decided to take a look. My findings , right sway bar linkage broke in half. Literally 5 seconds of actually looking, which I thought was what I paid for an inspection. This was never brought to my attention and is most likely causing my issue. Thank god this company didn't get the 800 dollars they were asking for to change what they said needed changed. Customer service is terrible aswell. The manager talks down to you, thinking he is gods gift to an automotive shop, and never listens to what your saying or asking for. Stay away for your own good!!
More Business Info
Whatever You Drive, Drive A Firestone
- Hours
- Regular Hours
Mon - Sat: Sun: - Extra Phones
Fax: 618-532-6807
TollFree: 800-997-9115
Call Us: 800-997-9115
- Services/Products
- Tires, Batteries, Brakes, Oil Change, Alignment, A/C Service, Air Filters, Alternators, Auto Heating & Cooling Services, Brake Pads, Brake Services, Bridgestone Tires, Car Auto Batteries, Car Auto Inspections, Car Auto Maintenance, Car Auto Wiring, Climate Controls, Cooling System Parts, Disc Brakes, Engine Repair, Engine Services, Engine Tune-Up, Firestone Tires, Ignitions, Minor Repairs, Radiator Service, Radiators Repair Services, Rotors, Spark Plugs, Starters & Ignitions, Starting & Charging Services, Steering & Suspension Services, Tire Repair Services, Tires Service, Transmission Service, Tune-Ups, Vehicle Inspection, Vehicle Maintenance, Wheels, and All Other Auto Services. Call or visit us today!
- Brands
- Firestone, Firestone Complete Auto Care, Firestone Fleet Care, Bridgestone, Tires Plus, Hibdon Tires Plus, Wheel Works
- Payment method
- master card, discover, amex, visa
- Location
- Fairview Park Mall
- Other Link
https://local.firestonecompleteautocare.com/illinois/centralia/1007-w-broadway/
- Social Links
- Categories
- Tire Dealers, Auto Oil & Lube, Auto Repair & Service, Automobile Air Conditioning Equipment-Service & Repair, Automobile Diagnostic Service, Automobile Parts & Supplies, Automotive Tune Up Service, Brake Repair, Mufflers & Exhaust Systems, Wheel Alignment-Frame & Axle Servicing-Automotive
- Other Information
Emergency Service: No
Express Maintenance: Yes
Fleet Services: No
Free Estimates: Yes
Parts Available: No
Rental Cars Available: No
Road Side Assistance: No
Shuttle Service: No
Towing: No
Wi-Fi: No
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