Website IconWebsite
Great Plains Communications is a diversified telecommunications company providing local and nationwide long distance telephone service to 77 Nebraska communities, digital cable television service to 40 Nebraska communities, and local dial-up Internet access to 85 Nebraska communities. Broadband and high-speed data technology is available in nearly all of the communities served by Great Plains Communications via their partnership with WildBlue Satellite Speed Internet. The company is the largest Nebraska-owned telecommunications provider, employing many Nebraskans across the state. Almost half of the company's employees live and work in the towns where they provide service. Great Plains Communications' corporate offices are in Blair, Nebraska. Great Plains Communications Great Plains Communications is the preferred rural Internet service provider in Nebraska. Our always-on, high speed connection allows you to talk and surf at the same time. We provide high-speed, dial-up and satellite internet access services. In addition, we offer web design, hosting services and provide consulting services to small businesses. Great Plains Communications Cable Television offers non-stop entertainment to 38 communities in Nebraska with our first-rate cable television. We offer you the most popular channels like ESPN, HBO, Hallmark and the Outdoor Channel - as well as high-quality programming for families, sports enthusiasts and movie fans. Digital cable customers receive over 45 channels of CD-quality music and an interactive program guide featuring parental control. Bundle your digital cable with our other services and save! Business Solutions:We offer a full range of solutions for both large and small businesses. Business bundles that meet your telecommunication needs - all from Great Plains Communications. For more information, click here, call toll free, or email us. We are certified Business Systems dealers, offering telephone, voicemail, paging and high speed
Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

H
High Plains Drifter

02/26/2015

Avoid, period.

We had GP as our ISP in another part of Nebraska and had no real issues other than connectivity. Their customer service reps do not care, but that is expected. The local tech ran a direct line to our house - problem solved - no more nasty CS reps to deal with. Expensive, relatively, but reliable, which is my priority as I am a web developer and work from home.We stuck with GP when we moved across state. Bad idea. The connectivity was horrid. Shared resources. Multiple times techs came out. Promises of "hardware upgrades" in our neighborhood and the community in general, but a year passed and it just got worse. Again with the deplorable CS reps, so I went right to their headquarters in Blair and finally found someone who had my back, for a while. It did improve. Then the cable lost multiple channels yet our bill did not decrease. After a few months, we decided it was a waste of money and wanted to drop the cable for over-the-air (try it!) since it's free and HD. Shocker. They upped our DL speed without our request so expected more billing than what we actually contracted for. After much prodding, they lowered to our needed speed, but it still was $15 more a month than it previously was. I asked the CEO directly if he was interested in keeping us as clients and if so, yes or no, would he treat us fairly and adjust our bill minus the cable so we could pay EXACTLY what we were currently paying for Internet. I literally asked him three times without a reply. His silence speaks volumes.We're moving on from GP ASAP. The competition offers more value. I don't look forward to the hassle of switching ISPs, but again, the GP management and C-level folks clearly indicate that they just don't care.My advice, if you are considering Great Plains Communications for any of your needs, is to shop around FIRST and be sure to avoid them in the process. You'll thank me later.

More Business Info

Live great.

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Extra Phones

Phone: 308-432-6639

Payment method
amex, cash, check, debit, discover, visa, mastercard
Other Link

http://www.gpcom.com

Categories
Telephone Companies-Long Distance Service, Telephone Companies
Suggest an Edit